Monday, April 23

Preconference Workshop

1:00 p.m. – 4:30 p.m. Regnier Center Room 181

Ruffalo Noel Levitz Satisfaction Priorities Surveys Client Workshop. Student Satisfaction Assessment Workshop: Making the Most of the Data You Gather

Julie Bryant, Associate Vice President, Ruffalo Noel Levitz

The “Student Satisfaction Assessment Workshop: Making the Most of the Data You Gather” will provide you with guidance on using your Student Satisfaction Inventory results, as well as the data from the other instruments in the suite (Priorities Survey for Online Learners, Adult Student Priorities Survey, Adult Learner Inventory). This interactive session will provide you with practical suggestions and examples for: 

  • Surveying your students with improved response rates;
  • Reviewing and sharing your results on campus, so people will care about the data;
  • Exploring the data through a variety of proven methods;
  • Responding to the data with effective initiatives; and
  • Informing the campus of the actions you have taken to close the feedback loop before you survey again.



Tuesday, April 24

Preconference Workshop

9:00 a.m. – 10:45 a.m. Regnier Center Room 145

Exploring the Benchmarking Institute Projects: NCCBP: Credit and Non-credit

Michelle Taylor, Senior Research Analyst and Lou Guthrie, Director, NHEBI

This workshop will provide you with guidance on using your NCCBP results. We will explore navigating the website, they types and uses of the various reports available, and the new features in the 2018 survey and reports. Bring your laptop as we will be doing some chart building with the custom report feature.


Topics to be covered:

  • The new chat feature.
  • Percent change report.
  • New measures of student success and institution success.
  • Peer group design and peer comparison reports.
  • Creating custom reports for your administration.
  • Best performers report.
  • Managing your account and institution users.

Preconference Workshop

11:00 am – 12:00 noon Regnier Center Room 145

Exploring the Benchmarking Institute Projects: Cost and Productivity

Michelle Taylor, Senior Research Analyst, NHEBI

This workshop will introduce you to the Cost and Productivity Project. We will explore navigating the website, they types and uses of the various reports available, and the new features in the 2018 survey and reports.


Topics to be covered:

  • Tips on data collection to provide data for decision-making.
  • New outcomes data (entry level salaries and placement rates by CIP code)
  • Using the data for program review.


Workshop Lunch

12:00 to 1:00 p.m Regnier Capital Federal A-B

Opening Keynote

1-2:15 p.m. Regnier Capital Federal C-D

Data, the Good Four-Letter Word! Using Data to make Leadership Decisions

Tuesday Stanley, PresidentWestmoreland County Community College


We all use data to help us make decisions. How do we know if we are using enough data? What data do you use to answer the right questions? When do we have enough data to make a decision without analysis paralysis? This session will answer these questions and share some of the data that is useful for making decisions about enrollment, programs, construction, personnel and others. Examples of the use of data in making decisions will be shared as well as the sharing of when data (science) meets creativity and intuition (art) to move an institution forward. There will also be discussion about making mistakes even though you had the data and how to learn and grow from the experience. 


Breakout Sessions 1

2:30-3:20 p.m.

Regnier Center Room 145

Communities of Practice: Promoting the Effective Use of State Postsecondary Data Systems

Christina Whitfield, Senior Vice President and Chief of Staff, State Higher Education Executive Officers Association

State postsecondary education data systems are vital information assets for policymakers, researchers, and the public. The Communities of Practice project at the State Higher Education Executive Officers Association builds upon SHEEO’s ongoing efforts to measure the capacity and effective use of state postsecondary data systems, and provides states with opportunities to develop solutions to common issues with those systems. Since 2010, SHEEO has conducted periodic studies of the content, structure, and use of state postsecondary data systems through its Strong Foundations surveys. The Communities of Practice project extends this work by providing professional development and technical assistance to policy analysts and researchers. This session will provide an overview of the Communities of Practice, and SHEEO’s efforts to increase effective use of state data systems. 


Regnier Center Room 183

Brace for Impact: Community College Economic Impact Studies

Matt Simpson, College Director of Research, Strategic Planning and Grant Development, Ozarks Technical Community College

Ozarks Technical Community College conducted an updated Economic Impact Statement, using Emsi as the analysis firm, in 2017. This presentation will cover the study process as well as internal and external use of the results.


Breakout Sessions 2

3:30-4:20 p.m.

Regnier Center Room 145

Setting Educational Attainment Goals: Not just more, but more of what?

Patrick Kelly, National Center for Higher Education Management Systems

NCHEMS has been integrally involved in helping foundations and states in setting educational attainment goals. They vary from state-to-state because of the environment in which policymakers and stakeholders work, and the educational and economic conditions of the states. Patrick Kelly, Vice President of NCHEMS, will present some of the data and models used in a few states, as well as their tie to workforce and economic development. In addition to striving for a more educated citizenry, there is increasing pressure to better link postsecondary completion in states to available jobs and future economic needs. The answer is no longer just more, but more of what? How do we go about this in a responsible way?


Regnier Center Room 183

Beyond the Ordinary: How Visually Appealing Data Reporting is Changing Bergen Community College

Jesse Jacondin, Research Analyst and Monica Rodriguez, Research Assistant, Bergen Community College

Data reports at Bergen Community College used to evoke reactions ranging from mild skepticism to downright anxiety. A collection of unreadable charts and bland tables, data reports were not being utilized by administrators and decision makers at the College. The Center for Institutional Effectiveness knew there had to be a cultural shift in the way data was viewed and used. By taking existing data and reporting it in a relatable, accessible and visually stimulating way, the research professionals at the College changed the narrative and started impacting Bergen in more ways than originally expected. This presentation will show how the Center for Institutional Effectiveness ended the dark days of data consumption at Bergen by recycling data, communicating straightforward statistics, and packaging it all in a visually stimulating way. The audience will leave with blueprints on how to engage decision makers in data-heavy talks, examples of effective data visualization, and ways that this new approach can cause change at their institutions as it did at Bergen.

Conference Reception

4:20-6 p.m., Regnier Center Atrium


Lanyard Contest

5:00-5:30 p.m., Regnier Center Atrium


Wednesday, April 25


7:30-8:30 a.m Regnier Center Atrium


8:30-9:30 a.m. Regnier Center Capital Federal C-D

Delivering the College Promise for Our Nation’s 21st Century Students

Martha Kanter, Executive Director, College Promise Campaign & Senior Fellow, New York University 

All across the nation, we are building support for states and localities to create College Promise programs, which allow students to start and complete a community college education without taking on mountains of student debt. While individual program models vary, each is guided by the following core principles:

  • A College Promise is a commitment to fund a college education for every eligible student, advancing on the path to earn a degree, a certificate, and/or credits that transfer to a four-year university, starting in America’s community colleges.
  • It’s a promise to prepare students for the 21st Century workforce and the pursuit of the American Dream without the burden of unmanageable college debt.
  • It’s a promise to make the first two years of community college – at a minimum – as universal, free, and accessible as public high school has been in the 20th Century.


General Session

9:30-9:50 a.m. Regnier Center Capital Federal C-D

Briefing on the College Transparency Act

Bryan Wilson, Director, Workforce Data Quality Campaign, National Skills Coalition


Breakout Sessions 3

10-10:50 a.m., Regnier Center Room 175

Graduate More Student Faster through Improve Course Scheduling

Clint Hayes, Interim Provost, Somerset Community College and John Barnshaw, Associate Vice President, Research and Statistics, Ad Astra

Over the past decade, degree completion has increased 46 percent at Somerset Community College, a public two-year institution located in Somerset, Kentucky with an enrollment of 4,000 full-time equivalent students. This significant increase in degree completion is, in part, due to improve course scheduling and a drive to have students take more courses each semester. Since 2010, Somerset Community has partnered with Ad Astra to consistently improve their course scheduling efficiency, and in the process, reduced course sections 34 percent, saving the institution $2.3 million. In the process, Somerset also increased the course enrollment ratio 24 percent while expanding the share of student credit hours taught by full-time faculty 20 percent. This session explore how nationally benchmarked data from multiple data sources (HESI, IPEDS, CCSSE) can improve student outcomes and save institutions money. Specifically, by focusing on the course schedule, Somerset Community College was able to reduce waste through inefficiencies, increase student credit hour production, and saving million in the process.


Regnier Center Room 183

Breaking Barriers and Building Bridges to Online Student Success

Jimmy Smith, Director, Quality Enhancement Plan, Wake Technical Community College

Learn how a large community college is using data, applying benchmarking, and creating innovations that reduce online learning barriers and support improved student outcomes. Diverse teams of faculty and staff have designed, deployed, and continually improve an eLearning orientation for students and an online teaching certificate for faculty. IT collaboration has reduced enrollment impacts and ensures at-risk students take the orientation, and a new policy requires faculty to be certified before teaching online courses. Take away lessons learned and practical strategies for replicating on your campus.

This initiative was recognized by the League of Innovations as the winner of the 2017 Innovation of the Year Award.



Breakout Sessions 4

11-11:50 a.m.

Regnier Center Room 175

Data, Data Everywhere!

Ann Murray, Manager of Institutional Research, Laramie County Community College

In August 2013, Laramie County Community College (LCCC) published its first KPI (Key Performance Indicator) Report Card. Since then, LCCC has made great strides to embed the KPIs and related data in planning and evaluation across the college. In this session, we will explore several examples of how LCCC has successfully incorporated the use of data into its systems and processes. We will also discuss remaining challenges and some strategies to meet these needs.


Regnier Center Room 183

Peers and Aspirants: A Methodology for Benchmarking Student Achievement Outcomes & Identifying Effective Practices

Brian Lofman, Dean of Institutional Planning, Research, and Effectiveness, Hartnell College

This methodology involves both quantitative and qualitative research in a staged approach as follows:

(1) utilizing key variables to identify peer institutions;
(2) comparing peers against desired student achievement outcomes to identify aspirant institutions; and finally
(3) conducting exploratory and case analysis to identify effective practices at aspirant institutions.

By undertaking this study, the institution will learn considerably about their positioning with respect to peers, and become informed about practices that have been employed elsewhere that might be custom tailored at the institution.


Regnier Center Room 157

Prioritizing Courses for Support

Scott Parks, State College of Florida, Manatee-Sarasota

Performance funding is being widely relied on across the country to incent institutions to strengthen progress and outcomes on indicators that policymakers identify as statewide priorities. Successful course completion is a building block for improving performance on many of the measures being used across states. Skills are built and momentum is gained at the course level. State College of Florida, Manatee-Sarasota staff examined course grades to generate discussion and prioritize courses for support. Courses where large numbers of students performed at sub-standard levels were identified and interventions are being collaboratively developed and implemented to continuously improve performance in these challenging courses. Join us to hear about our process and progress and to contribute your ideas and insights.


12:00-1:00 p.m Regnier Center Capital Federal A-B

Breakout Sessions 5

1-1:50 p.m

Regnier Center Room 175

Mile Markers on the Yellow Brick Road: Data Analytics and Application Collaboration

Timothy J. Wilson, Director, Bellwether College Consortium, Wesley Wilson, Resident Faculty Transitional Mathematics, Mojave Community College and Barbara J. Keener, Associate, Institute of Higher Education (FL)

Today’s higher education environments prioritize strategic planning directly integrated with institutional and comparative data reports. This session will examine college data application effective practices. Presenters will highlight successful institutional assessment and related research techniques aligned with student success. Participants will be engaged in dialogue addressing research applications across college programs with an emphasis on collaborative designs.


Regnier Center Room 183

The Relationship between Information Collected by the NCCBP Regarding Non-Credit Workforce Education and What Managers of Those Programs Need

Tom Martin, Associate Vice President, and Salma Mirza, Research Analyst, Collin County Community College District

Data from past Non-credit Education and Workforce Training Benchmark Project surveys suggests that, while a few institutions do quite well with non-credit workforce education programs, at least as many really struggle to grow their programs and break even. What kinds of benchmarking information do managers of non-credit workforce education programs need to gauge their success and their efforts to strengthen and grow their programs, and how much of that information is NCCBP providing? This presentation is the product of in-depth discussions with managers of non-credit workforce education programs at one institution in an attempt to understand what useful information NCCBP is providing and what more meaningful information it could provide.


Regnier Center Room 157

Barton’s Data Dashboard

Charles Perkins, Dean of Institutional Effectiveness & Caicey Crutcher, Chief Institutional Research Officer
Barton Community College

Barton has created a low cost data dashboard using Microsoft PowerBI. The dashboard is located at The dashboard contains 15 pages of data along with live data feeds. This presentation will take attendees through the process of gathering information, skills needed, layout, live feeds, and updates.


Breakout Sessions 6

2-2:50 p.m.

Regnier Center Room 183

Using NCCBP to tell your Student Success Story to the Board of Directors

Joe DeHart, Provost and Janet Emmerson, Des Moines Area Community College, Newton Campus


This presentation will cover how NCCBP data can be used to educate a community college board of trustees about student success and the complex lives of community college students. It will include sample materials used with the Board of Directors as well as elements pulled in to the college’s scorecard to keep the Board, faculty and staff informed.


Regnier Center Room 175

The “New School” Method for Unlocking Graduate Outcomes Insights

Jeff Taylor, Director of Analytics Solutions,, Equifax and Natalie Alleman Beyers, Director of Institutional Research and Planning, Johnson County Community College

If you’re not able to provide your stakeholders with graduate data that’s real-time, longitudinal, and free from self-reporting falsehoods, consider your methods “old school”. Today, IR professionals have “new school” options available to more effectively gain insight on graduate outcomes and better support on-campus demands for data. In this presentation by Equifax, attendees will learn how to revolutionize their data collection processes used for key research areas such as first destination, mid-career income and industry, and more. Best practices and mini case study examples from current Equifax Graduate Outcomes projects will also be shared during this session.


Regnier Center Room 157

The Credit/Non-Credit Relationship

Greg Works, Senior Research Associate, St. Louis Community College

This presentation looks at the analysis of 10 years’ worth of credit and non-credit data to see what sort of relationship, if any, exists between the two. Findings show that a significant number of students enroll in both credit and non-credit courses. Demographic variables and course-taking patterns are explored. Uses for this type of analysis to boost enrollment and strengthen the credit/non-credit relationship are discussed.


General Session – Panel

3:30-5 p.m. Regnier Center Capital Federal C/D

What’s New in Workforce Development

Bryan Wilson, Director, Workforce Data Quality Campaign

Jeff Taylor, Director of Analytics Solutions, Equifax

Richard Bruce, Education and Training Director, The Builders’ Association/KC 

Todd M. Oldham, VP Economic Development & Innovative Workforce Services, Monroe Community College


Thursday, April 26

Continental Breakfast

7:30-8:30 a.m  


8:30-9:45 a.m. Regnier Center Capital Federal C/D

If It’s Such a Good Idea, Why Didn’t We Think of It? Statistics and Innovation on Campus

8:30-9:45 a.m.

Matthew Reed, Vice President for Learning, Brookdale Community College, & Author, Inside Higher Ed, Confessions of a Community College Dean

The key word in the sentence “That’s not how we do things!” is “we.” While higher education as a sector has become much better at sharing information nationally, local campus cultures often reject ideas from other places. How can we help people get past “if it’s such a good idea, why didn’t we think of it?” Where does that objection come from? How can campus leaders help local cultures adapt to new realities, and draw on ideas from other places, without feeling slighted or dismissed?


Breakout Sessions 7

10-10:50 a.m.

Regnier Center Room 183

Institutional Research and the Dark Web

Charles Perkins, Dean of Institutional Effectiveness & Caicey Crutcher, Chief Institutional Research Officer, Barton Community College

Barton will share some basic information on the dark web and facilitate a discussion on where Institutional Research fits into the picture.


Regnier Center Room 145

Passing the Test: Developing, Implementing and Improving Guided Self-Placement

Vivian Elder, Dean of Academic Services & Matthew Simpson, College Director of Research, Strategic Planning and Grant Development, Ozarks Technical Community College

This presentation describes the development and implementation of guided self-placement as a replacement for traditional placement exams. The presenters will detail the creation of an ongoing collaborative system for assessment, using both qualitative and quantitative evidence, and the use of results for continuous improvement to promote student success.


Breakout Sessions 8

11-11:50 a.m.

Regnier Center Room 183

Planning Can Be Fun!

Soon Flynn, Vice President Effectiveness & Accountability, Austin Community College

Strategic planning often involves environmental scanning to understand the ecosystem in which we operate. Often, environmental scanning consists of a data review that is not very dynamic. We have found a fun way to engage our staff and faculty in reflecting on what our future environment will be in terms of students, jobs and fields that don’t exist yet, and how we can prepare ourselves to meet future challenges and possibilities.


Regnier Center Room 145

The Impact of Failing Grades on Student Success and Outcomes: A Preliminary Investigation

Rebecca Carr, Associate Director, Institutional Research & Cody Meyer, Research Analyst, Southeast Community College

As a first step toward understanding current student performance and identifying opportunities to increase student success, the Office of Institutional Research at Southeast Community College, conducted a preliminary study about the patterns and outcomes of students who received failing grades compared to students who never received a failing grade. This presentation will provide a summary of the results from the preliminary analyses, a description of our search for peer comparison data, and a summary of the follow-up studies being planned


12-12:50 p.m. Regnier Capital Federal A-B


Post Conference Workshop

1 p.m. – 5 p.m., Regnier Center Room 145

CANCELED – Advancing your Career in IR/IE


Gina Marie Johnson, Assistant Executive Director for Partnerships & Membership, AIR
Narcisa A. Polonio, Association of Community College Trustees. 
Natalie Alleman Beyers, Director of Institutional Research and Planning, Johnson County Community College

Explore and expand your duties and functions as an IR professional. This workshop is designed to help you advance in your IR career – from an analyst to a director; from a director to executive director or VP. Learn from AIR about the skills you will need in the future, then get tips on how to incorporate those skills in your resume. Finally get some advice on interviewing for those “step-up” positions.




Thanks to our 2018 platinum sponsor:


Thanks to our 2018 gold sponsor:

Ad Astra Information Systems